Hampton Inn & Suites Boston Crosstown Center

Very comfortable and clean Parking is very close two minutes walking distance I was very appreciative of the bed that was comfortable and I would say on the first side, which I always prefer The only thing there was a lot of sirens in the morning. It didn’t bother us, but for the sensitive ones it might the hotel provides earplugs. Also, I wanna say that my partner enjoyed the war pool And I really appreciated it as well the ability to connect Netflix from our devices. Also, last thing we never felt unsafe during our stay there.

It was a bit loud outside, and the TV didn’t work at first, but I was able to adjust the HDMI cord and get it working. Room was clean, morning breakfast good. I didn’t use any amenities. The front desk people were very kind. I did notice unhoused people nearby. They were outside the hotel area and not causing issues, and security was present. I walked from the garage to my room around 1 a.m. and felt safe. There is a nearby hospital, so there is foot traffic to and from the garage throughout the night, which explains some of the activity. Overall, I felt comfortable during my stay.

This is a perfectly fine hotel. Hampton Inn is a reliable brand and this place is no exception. The reception, the public spaces, our room, and the amenities are all just fine. The parking is in a multi-level garage that relative to any other city is reasonably priced. It is located in a place that seems convenient for many people visiting Boston on business, especially in the medical fields because it's right next to a large Boston University medical Center. My downgrade on stars for location mainly comes from the fact that the surrounding area is a little sketchy. I would not suggest walking at night. Even in the daytime there was out in the open and obvious drug dealing. I saw heroin and hypodermic needles being exchanged right out in the open and many used hypodermic needles on the sidewalk. This could be any large city, I realize that. The price, central location, and the hotel itself were very good. I can't find any fault in the hotel itself whatsoever. Just be aware that if you are staying here and using public transportation be vigilant on the street. There is a large homeless population in the area and I mean this would no offense but if you are nervous about being out at night in that atmosphere then use Uber or taxis to get around.

I've stayed here many times over the years and have always had a good experience. Rooms are clean, staff is attentive and friendly, pricing is fair for the area, and there's garage parking and complimentary breakfast, plus a nice restaurant on site (Dona Habana). I know some folks have expressed concerns about the neighborhood, but I've never felt unsafe, especially since I follow standard or basic safety tips anywhere I travel to. Overall, I think this is a great hotel in Boston!

Always clean. Always friendly staff. I stay here twice a year on my cross country visits to Maine/ Texas families and won't stay anywhere else. Period. There aren't many convenient shops nearby. Several food places do deliver, however. But go prepared with convenience items like tobacco or travel accessories. Definitely recommend.

Experience begins at front desk. Host was very knowledgeable and personable. Rooms were clean. Didn’t use any amenities. Only issue was sirens and plane traffic. Ear plugs are in the room but both my wife acclimated to the noise. Overall a good stay

This hotel has an amazing customer staff. The rooms are very nice and spacious. The breakfast service was on point…great selection. I felt very comfortable staying here. There is a great shuttle service that takes you to and from the city. The next time I come, won’t need to rent a car. The location is close to medical center, where it did get a little noisy with the sirens at night, but what was so cool about this hotel is that they provided ear plugs in the room. Now, that is stellar service. I’m from NY and I have never received earplugs for free in a NY hotel. Plus, I had a small mishap with my parking, where they were able to resolve for me. This was my first time in Boston and I had a great stay at this hotel during my visit

I stayed at the Hampton Inn in Boston and overall had a good experience. The hotel itself was very clean, the staff were friendly, the breakfast was satisfying, the room was spacious, and the bed was comfortable. The location was convenient in terms of transportation—there’s easy access to buses, and the line 1 can take you directly to Boston Common, which is very convenient. However, the neighborhood felt a bit unsettling. There were a lot of unusual people hanging around near the hotel/hospital, which made the area feel a little uncomfortable. This was the main downside of the stay. Overall, I would recommend this hotel for its comfort and amenities, but be aware that the surrounding area may feel a bit sketchy.